Privacy Policies

CloudWind Technologies LLP reserves the right to update, revise, or modify these Terms & Conditions and Privacy Policy at any time without prior notice. Continued use of our website or services after changes are posted constitutes your acceptance of those updates. If you disagree, please discontinue use immediately.

• Name
• Address
• Mobile Number
• Email Address
• Other Contact Details

Providing personal information is optional. However, limiting the information you provide may restrict access to certain features of our website or services.

We automatically collect data to understand how users interact with our site. This may include:

• IP address
• Internet Service Provider (ISP)
• Browser type and operating system
• Pages viewed and time spent on the site
• Date and duration of visits
• Crash logs and error reports

This information is used internally to troubleshoot, optimise, and improve our website performance.

If you choose to communicate with us via text message, we may retain this data indefinitely for record-keeping and service purposes.

Note: Most browsers are set to accept cookies by default. You can adjust your browser settings to refuse or alert you when cookies are sent. However, some site features may not function properly without cookies. Our cookies cannot access or retrieve any data from your device’s hard drive.

If you choose to communicate with us via text message, we may retain this data indefinitely for record-keeping and service purposes.

• Shipping & Delivery – To process and deliver products or services.
• Customer Service – For support, returns, repairs, replacements, billing, and related matters.
• Follow-Ups – To assess customer satisfaction and improve services.
• Announcements & Marketing – To send notifications, updates, and promotional communications.
• Third-Party Services – For website maintenance, analytics, upgrades, or marketing activities. We ensure service providers apply adequate data protection standards.

We do not sell or rent your personal information. However, we may share data under the following circumstances:

• With parent companies, subsidiaries, or successors in case of mergers, acquisitions, or business transfers.

• To comply with applicable laws, regulations, legal processes, or government requests.
• To enforce Terms of Use, investigate violations, or address fraud/security concerns.
• To protect the rights, safety, and property of the Company, our users, or the public.

We use reasonable security measures to safeguard personal data. However, no system is completely secure. Users acknowledge that sharing information online carries inherent risks, and we cannot guarantee immunity from malicious attacks or unauthorised access.

You may:

• Correct, update, or delete your personal information.
• Adjust or stop receiving company communications.
• Disable your account in accordance with our Terms of Use.

We may revise this Privacy Policy from time to time. Updates will be posted on this page, and in certain cases, we may notify you directly or request acknowledgement of changes. Continued use of our site after policy revisions constitutes acceptance of the new terms.

We strongly encourage users to safeguard their own data, including:

• Protecting usernames, passwords, and login details.
• Avoiding disclosure of sensitive information (such as personal IDs, images, or videos) in public forums.
• Taking steps to prevent unauthorised use of their accounts.

✅ By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.